Ratings & Reviews

Overall Rating

4(41 reviews)85.4% of customers recommend this property

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Resident Reviews

submitted by Jennifer L. - |Recommended: NoStaff should stay after 5 to see and hear — I should not hear my neighbors music at 10 pm. I should not hear neighbors fighting to the point Police are dispatched. I should not have to park away from my door because neighbors friends are visiting.
response from property -We appreciate you taking time to send us your feedback -- it's important to us. We would love to talk with you in the office to discuss your concerns with you. Please call us at 770-465-9744 so we can set aside a time just for you. Again, thank you for taking time to write this review and note to us.
submitted by Thelma B. - |Recommended: YesFair — Do need some upgrades
response from property -First let me thank you for taking time to share your review and and giving us a Thumbs Up that you would recommend our community to a friend. As I'm sure that you've noticed, we recently completed a total upgrade to our pool and installed new playground equipment. We are taking steps to address additional upgrades in the future. Again, we value your feedback and appreciate you taking the time to share it with us. If you have any further feedback you would like to discuss, please call the office to set a time to discuss them with us.
submitted by Barbara B. - |Recommended: NoDisappointed — Today I would tell them that I have roaches everywhere. I cleaned out 8 roaches in my kitchen drawer. Which is totally disgusting. I would tell them we have no word on when we will get pest control. I constantly have to deal with neighbors running above me and smoke coming in my apartment and I am not even a smoker. I love to cook but have lost my desire in a roach filled kitchen. Really saddened by this. Everyday for weeks I wake up to a roach, even in the toilet. I had to go to the hospital due to the germs and bacteria from the roaches and air vent not being changed in months.
response from property -We appreciate the time you took to provide your recent review of Southern Oaks Apartments. Your feedback is important to us! Our team has worked closely with you to resolve your issues. It is always our desire to deliver unprecedented customer service to each of our residents. Again, thank you for your feedback.
submitted by Garnett P. - |Recommended: YesResident Appreaciation — I truly enjoyed myself at the wine down Wednesday resident appreciation. The hospitality by the staff was amazing and very sincere. The food, wine and music was awesome. The massage therapist did an amazing job I was very relaxed after I had my massage. It was nice to meet some of the new residents that I live with. The laughter was nice as well. The management does an awesome job to let the residents know how much we are appreciated.
response from property -Thank you for taking time to give us this 5 Star Review and the Thumbs Up! We are so happy that you enjoyed the "Wine Down" event that we had during one of our quarterly Resident Appreciation Weeks ;-)
submitted by Shanterea S. - |Recommended: YesFriendly Staff — These apts are very nice to live in. The staff is very friendly and understanding. They love helping out. Special shout out to Mrs Valerie and Zhaphere
response from property -Thank you for taking time to give us this 5 Star Review and Thumbs Up that you would recommend a friend to live at our community.
submitted by Alexis B. - |Recommended: YesAkexis — Absolutely the best place I've lived Rent is getting higher but worth....... The property suffered a huge water leak and water was running everywhere. Ms.V and Ms.Z with maintenance going door to door apologizing and informing us about the leak....... WOW It was comforting to see management so involved outside and not hiding inside the leasing office. I love my complex, we are in a hidden pocket and is a nice place to retreat.... Keep shining over us, we love smiling
response from property -In this day and time, positive reviews in any business are the exception, not the norm. So, we want to thank you for taking time out of your busy day to share a positive review about the level of service that our team at Southern Oaks Apartments delivered to you. It's residents like you that encourage us to continue delivering unprecedented customer service to everyone that walks in our door!
submitted by India H. - |Recommended: NoIt's livable. Not to great but if you need a quick apartment they will get you in. — No
response from property -We appreciate the time you took to provide your recent review of Southern Oaks Apartments. Your feedback is important to us! I would love for you to come into the office so we can address the issues that caused you to give our community a 1 Star Review. We would like to set aside a time for our conversation, so we invite you to make an appointment with myself or Miss Zephrea to discuss your concerns. You can reach our office directly at 770-465-9744. We look forward to hearing back from you soon.
submitted by Garnett P. - |Recommended: YesPool Party — Thanks Ms. V and staff for a wonderful party by the pool. It keeps getting better and better. Hats off to the master chef Antonio for keeping the hot dogs coming. The DJ kept us moving and the kids won plenty of prizes. Can't wait until the next event.
response from property -Garnett - we are happy to hear that you enjoyed the pool party, the yummy hot dogs by chef Antonio, and the DJ cranking out good tunes for all of us to enjoy. We also appreciate the Thumbs Up that you gave us!
submitted by Christopher F. - |Recommended: YesSimple Safe — If you don't mind noisy neighbors and want a professional residential complex where you can keep to yourself and not be bothered, Southern Oaks is for you. Don't hesitate to look into Southern Oaks Too, as well.
response from property -Christopher - thank you for giving us a Thumbs Up that you would recommend Southern Oaks and Southern Oaks Too to a friend.
submitted by Natasha B. - |Recommended: YesSummer Breakfast Lunch Program — I love the fact that Southern Oaks offers this program for the children in our community. It's not only helpful to the parents but the food is very nutritious and filling. I would personally like to thank the staff for their kindness to the kids and their professionalism as well. Please keep this program going because it is such a blessing to the children.
response from property -Thank you Natasha for appreciating and thanking our staff for the program that we offer to the children in our community! We are happy to be a blessing!
submitted by Jackee T. - |Recommended: YesSummer Food Program — Hats off to Southern Oaks for adopting the Free Summer Food Program. My kids are extremely excited not only for the meals but to interact with the other kids in the community. The meals are nutritious and delicious. This is truly a blessing and helps me a lot during these summer months.
response from property -Jackee thank you so much for sharing with us how excited your kids are about the special Summer Food Program that we setup for the families here at Southern Oaks Apartments! We know that you're busy and your time is valuable -- we appreciate you taking a few minutes to give us a Thumbs Up 5 Star Review.
submitted by Yalunda K. - |Recommended: YesLove southern oaks — Ms. Zephrea was very helpful and nice so was manager. They welcomed me and my daughter. Grounds are clean neighborhood is quiet and apartments are affordable
response from property -Yalunda we are so happy that you and your daughter are happy with your new apartment home here at Southern Oaks Apartments. We appreciate you taking a few minutes out of your busy day to write this recommendation! Welcome Home!!
submitted by Brianna S. - |Recommended: YesExcellent place to live — Me my mom have been searching for apartments for months, and were looking in all the wrong places. Mrs Zephrea helped us, she is a amazing woman, she was nice helpful and seemed like she really cared about the residents and the community Her manager was really nice and kind as well. Place is clean, quiet and had great amenities. Application process was easy and quick. We move in next month im looking forward to living here.
response from property -Brianna - we are so happy that you and your Mother found Southern Oaks Apartments here in beautiful Stone Mountain, GA. You're right that Miss Zephrea does really care about you both. . . thank you for sharing your kind words about her. We are looking forward to you all joining our Resident Family!
submitted by Antonio L. - |Recommended: YesPeaceful — Rate Your Service Technician Antonio Ruiz To Southern Oaks Too Management staff, I am a resident at Southern Oaks Too Apt B5 . I hope you all are having a terrific day and bless summer. I just wanted to take time out to single out one of your wonderful employees Antonio Ruiz. Antonio Ruiz came to fix my air conditioner unit during the month of May 2016. Antonio was very informative and professional from start to finish. He told me the day before he would be coming first thing in the morning and he did. I am so happy he fixed my air conditioner unit before the summer heat wave hit. I always wondered what was going on with my unit seeing previously it had to be service twice a year. Well Antonio has put all my questions to rest. He completed a full check on my system and everything is running great. Good help is hard to find. I am ecstatic knowing we have one of the best service technicians at Southern Oaks Too. Thanks again Antonio
response from property -Thank you for taking time to recognize Antonio's work and dedication at Southern Oaks.,,his way of creating Simple Easy Living for all of our residents Enjoy a cool and blessed summer.
submitted by Shari W. - |Recommended: NoHas a long way to go — I've been here three years, and it's been out of mere convenience, rather than comfort. The property is making a slow comeback. The best thing about the place is the maintenance people are very quick to respond to issues and the office staff attentive to residents. However, in my three years I've yet to get my carpets cleaned, I'm often calling maintenance about the same issues, and it's fixed temporarily, the walls between floors are thin and just about everything can be heard above you, drug use in the area is apparent, by the quality of people and the normal wear and tear that occurs when people are there a long time hasn't been tended to. The new staff seemed to welcome feedback and are eagerly working on improvements in the area, but it has a long way to go.
response from property -Shari, You are right, we do welcome feedback from our residents as you are very important to us! It is our policy to handle your maintenance repairs right the first time -- every time. So, I would like to invite you to come to the office to speak with us so we can handle your concerns.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Southern Oaks", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Southern Oaks", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose